SHIPPING & DELIVERY POLICY
Welcome to Ideal Gallery Art. We pride ourselves on delivering gallery-quality artwork to your doorstep under the highest standards of safety and care. Please review our shipping practices below.
1. Order Fulfillment: Processing & Production Time
* Standard Art Prints: Placed orders are processed and prepared for shipment within 3-14 Business Days.
* Framed / Canvas Artworks (Made-to-Order): Since our framed and premium canvas arts are handcrafted and individually inspected, please allow 3–5 Business Days for meticulous production and packaging before tracking numbers are generated.
* Please note: Order processing does not occur on weekends or recognized public holidays.
2. Domestic & International Shipping Timelines
Estimated delivery timelines are calculated from the day the parcel is handed over to our logistical partners (FedEx, UPS, DHL, or USPS).
* Standard Insured Shipping: Estimated 7–14 Business Days | Free Shipping for all order.
3. Shipping Damage Protection & Transit Insurance
In the rare event that your art arrives damaged due to carrier mishandling, please contact us at info@idealgalleryart.com within 48 hours of delivery. You must retain all original packaging materials and provide clear photographs of both the external box damage and the compromised product so we can immediately initiate a complimentary priority replacement for you.
4. Customs Duties & Import Fees
International shipments may be subject to import taxes, customs duties, and fees levied by the destination country. These unexpected regulatory charges will be covered by the merchant, and customers will not be required to pay any related fees.